What Can You Expect From Direct Line Home Insurance Reviews?


While there are many negative Direct Line Home Insurance reviews, there are far more positive ones. These reviews often highlight the company’s service as being excellent, its affordability, and the fact that getting a quote online was so easy. In addition to these great qualities, Direct Line offers an excellent price for comprehensive cover. So what can you expect from Direct Line Home Insurance reviews? Read on to find out! We’ve also included some examples of their customer service.

Landlord cover

When it comes to landlord insurance, you can find a good deal if you look for a company specializing in this type of insurance. In this Direct Line Home Insurance review, we look at some of their landlord policies to see how well they cover landlords and if they’re worth the money. Direct Line’s landlord cover is also highly rated among other companies in the market. If you’re a landlord, you may want to check out their policies to see if they’re worth the extra expense.

Direct Line is a top-rated insurer with consistently high ratings from independent analysts and industry experts. Moreover, they’re one of the largest insurers in the UK. They have a rating of A1 from Moody’s, which indicates they’re financially strong. This fact makes Direct Line a good choice for landlord insurance, according to Trustpilot’s rating of the insurer based on nearly 7,000 consumer reviews.

In addition to landlord insurance, many mortgage lenders require landlords to have a certain level of public liability coverage in their mortgage agreement. While this is not a legal requirement, it does provide a great deal of peace of mind. You can add extras to your standard landlord insurance policy, including public liability cover up to PS2 million and a 24-hour legal helpline. A landlord insurance policy is a great way to protect yourself against unforeseen events and save thousands of pounds.

As for direct line, they offer a comprehensive landlord insurance policy that pays to rebuild the tenant’s home or re-house them after an insured event. Direct Line also offers boiler cover for landlords, with a compulsory excess of PS200. This amount of money may be reasonable for some customers, but it may be too expensive for others. So, before you buy a landlord insurance policy, it’s worth knowing a little more about it.


Direct Line is a British home insurance provider that offers a range of policies and a variety of discounts. Whether you’re looking for a new home insurance policy or are simply looking for more information, Direct Line has the right insurance policy for you. Direct Line home insurance is available in many locations and includes many types of coverage. The company offers several policies, including homeowner’s, life, and car insurance.

Direct Line offers three service tiers, starting with SELECT Premier Insurance, which is the highest level of cover. The company also offers separate policies for buildings and contents or a combined policy. You can also add optional extras to your policy depending on your individual needs. The company also offers up to 35% off policies when you buy online and has many financial products, including a savings program and an introductory offer on combined insurance.

The Direct Line standard cover offers up to PS1m for rebuilding your home, while the Select Premier cover offers PS80,000 to repair or replace any permanent fixtures or outbuildings. In addition, you can include your car or boat on your insurance policy, which increases the coverage. Direct Line home insurance can help you cover the costs of repairs and replacements in case of damage to your home. The company must offer the same price on your renewal as on your new policy. This is the key to making a cost-effective insurance decision.


Direct Line is often praised for its quick payouts and excellent customer service when it comes to home insurance. The company receives compensation for referring customers and may also provide you with additional features and benefits. While some customers have a negative experience with Direct Line, most reviews are positive. One customer said, “Service was excellent as usual. Very happy with Direct Line and their cashback scheme.” Another said, “Good value for money and very quick payouts.”


Since launching in 1985, Direct Line has pushed the boundaries of insurance. The company was one of the first to sell policies directly and online to consumers. It was also one of the first to offer 24-hour customer service. RBS Insurance bought the company in June 2003. The sale was made due to European regulations which prevent companies from receiving state aid. The company offers many types of home insurance, life insurance, and breakdown cover.

There are three levels of cover available through Direct Line, with the highest level of cover being SELECT Premier Insurance. Direct Line home insurance policies also combine buildings and contents, and you can buy separate policies or get them all together. You can upgrade your policy with optional extras such as burglar alarms or smoke detectors. Direct Line home insurance policies can be tailored to suit your budget and requirements. Depending on the level of cover you choose, Direct Line will reimburse the cost of rebuilding, repairing, or replacing your home, including your furnishings and fittings.

Insurers use different formulas to calculate premiums. The main factors are location, the likelihood of natural disaster, amount of coverage needed, deductible, home protective devices, and claims history. Additionally, you may want to include your home’s unique features and other special features. Usually, this will increase the premium. It is important to consider all of these factors to ensure that you get the best home insurance policy for your needs.

Direct Line home insurance also covers portable items like TVs and stereos. In case of a fire, Direct Line will replace the items within two hours after a claim has been approved. This cover is also beneficial if there are pipes hidden inside the house that are not visible. If you decide to purchase this insurance, don’t forget to include your valuables when claiming damages. This will make you feel much safer knowing that your belongings are safe.

Customer service

Customer service for Direct Line Home Insurance is available by email, phone, or web chat. The wait time for a live chat is approximately three minutes. You can also submit a cancellation form online. If you wish to cancel your insurance policy before the new period begins, Direct Line will refund your premiums in full. However, if you find that you cannot live without your insurance, you will be charged a fee for the first six months.

The customer service department of Direct Line is staffed 24 hours a day. They also have a dedicated customer care website, which can help you in many ways. Direct Line’s website contains helpful information about the insurance company’s policies and claims. However, you may be disappointed if you can’t get to them immediately. If you cannot contact customer service by email or live chat, you can try using the company’s social media accounts. You can also leave comments on Instagram and YouTube. You might be able to get a response faster.